These phone numbers are generally staffed 24 hours a day, seven days a week, so whenever you call, they should be able to dispatch a worker to hop down into the pit and see if they can find your key.īetween Japan’s appreciation of thorough customer service and interest in engineering minutiae, Kyoto Elevator’s simple but informative video has been a huge hit, with viewer comments such as: You should be able to find the company’s name and phone number near the control panel, with the Japanese text for things like “elevator” (エレベーター), maintenance (保守), malfunction (故障), and “repair” (修理) being keywords to look for.
If you drop something into the gap, stay calm and contact the elevator’s operator/maintenance company. Kyoto Elevator says laymen elevator passengers should never try to access the pit or shaft themselves. Notice we said it’s the maintenance workers who will be searching for/retrieving the item you dropped. The odds of this increase the higher the floor you dropped your key from, and if this happens, there’s a chance maintenance workers might not be able to find it right away, regardless of how easy it may be for them to retrieve your key for you once they knew where it is. However, there’s a chance that your key could get caught up in some of the other equipment higher up in the shaft, like a bundle of electrical wires, the frame of the track the elevator is running on, or even an oil repository. Instead, it’ll most likely drop down into the “pit,” as the very bottom of the elevator shaft is called. Right off the bat, Kyoto Elevator puts viewers’ minds at ease by explaining that should you drop your key, or some similarly slim item, into the gap, it’s not going to end up in some place where no one can ever reach it. ▼ And yes, of course the video is narrated by a cute penguin mascot character. Titled What Happens if You Drop Your Keys into the Elevator Gap?, since being posted by elevator operator/maintenance company Kyoto Elevator a little less than a month ago it’s racked up more than two and a half million views, proving that a lot of people feel anxiety, or at least curiosity, about that narrow slot of empty space between the floor of the building and the floor of the elevator. The video we’re looking at today is for everyone in that second group. In this world, there are people who get into an elevator without giving the process any more thought than any other step they take that day, and then there are people who look at the gap they’re about to step over and think “Oh no…what if I dropped something in there?!?” Generally speaking, there are two kinds of people in this world, and no, we’re not talking about people who love mint chocolate and those who hate it ( we already covered that topic). You know, aside from you screaming “Noooooo!!!!!”?
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